Magal jewelry

Standard items processing time : 6-9 business days.

For international orders, please refer to the shipping methods listed at checkout.

Returns

We offer free returns within 14 days of delivery, no question asked. Item must be returned unworn, undamaged and unused with their original packaging. For your protection your return should be shipped back insured.

Magal reserves the right to determine if the returned item is in sellable condition. 

Simply contact us via e-mail at : info@magaljewelry.com to receive your free return label. 

Please note that we do not accept returns / exchange on :

• Personalized / engraved items. (Initials single or multiple, engraved charms or plate)
• Custom lengths, colors or style that we are not offering on www.magaljewelry.com 
• We do not accept return / exchange on items purchased on sale/ with coupon code

*For international return a fee may apply. Please note that we are not responsible for customs duties & import taxes that may incur during shipping or returns. (this applies to orders outside of the US and Canada.)

 **For your protection your return should always be shipped insured and include a copy of your receipt.

Please note that shipping costs are not refundable and Magal is not responsible for shipping / returns lost in mail.

Repairs

We offer free repairs on items within 14 days of delivery. If it has been more than 14 days, please contact us at info@magaljewelry.com to receive the applicable rates for repair.

Doesn't fit? No worries, we'll resize your ring free of charge! Just contact our support within 14 days and we will guide you through.

*Available only a single time per item.

** We do not accept returns on resized items.

*** Applies to rings only.

Please note that we can't resize 18k Gold Vermeil Plated Items, it would already ruin the outer plating surface causing the gold plating to flake off heavily.

Standard items processing time : 6-9 business days.

For international orders, please refer to the shipping methods listed at checkout.

Returns

We offer free returns within 14 days of delivery, no question asked. Item must be returned unworn, undamaged and unused with their original packaging. For your protection your return should be shipped back insured.

Magal reserves the right to determine if the returned item is in sellable condition. 

Simply contact us via e-mail at : info@magaljewelry.com to receive your free return label. 

Please note that we do not accept returns / exchange on :

• Personalized / engraved items. (Initials single or multiple, engraved charms or plate)
• Custom lengths, colors or style that we are not offering on www.magaljewelry.com 
• We do not accept return / exchange on items purchased on sale/ with coupon code

*For international return a fee may apply. Please note that we are not responsible for customs duties & import taxes that may incur during shipping or returns. (this applies to orders outside of the US and Canada.)

 **For your protection your return should always be shipped insured and include a copy of your receipt.

Please note that shipping costs are not refundable and Magal is not responsible for shipping / returns lost in mail.

Repairs

We offer free repairs on items within 14 days of delivery. If it has been more than 14 days, please contact us at info@magaljewelry.com to receive the applicable rates for repair.

Doesn't fit? No worries, we'll resize your ring free of charge! Just contact our support within 14 days and we will guide you through.

*Available only a single time per item.

** We do not accept returns on resized items.

*** Applies to rings only.

Please note that we can't resize 18k Gold Vermeil Plated Items, it would already ruin the outer plating surface causing the gold plating to flake off heavily.

Standard items processing time : 6-9 business days.

For international orders, please refer to the shipping methods listed at checkout.

Returns

We offer free returns within 14 days of delivery, no question asked. Item must be returned unworn, undamaged and unused with their original packaging. For your protection your return should be shipped back insured.

Magal reserves the right to determine if the returned item is in sellable condition. 

Simply contact us via e-mail at : info@magaljewelry.com to receive your free return label. 

Please note that we do not accept returns / exchange on :

• Personalized / engraved items. (Initials single or multiple, engraved charms or plate)
• Custom lengths, colors or style that we are not offering on www.magaljewelry.com 
• We do not accept return / exchange on items purchased on sale/ with coupon code

*For international return a fee may apply. Please note that we are not responsible for customs duties & import taxes that may incur during shipping or returns. (this applies to orders outside of the US and Canada.)

 **For your protection your return should always be shipped insured and include a copy of your receipt.

Please note that shipping costs are not refundable and Magal is not responsible for shipping / returns lost in mail.

Repairs

We offer free repairs on items within 14 days of delivery. If it has been more than 14 days, please contact us at info@magaljewelry.com to receive the applicable rates for repair.

Doesn't fit? No worries, we'll resize your ring free of charge! Just contact our support within 14 days and we will guide you through.

*Available only a single time per item.

** We do not accept returns on resized items.

*** Applies to rings only.

Please note that we can't resize 18k Gold Vermeil Plated Items, it would already ruin the outer plating surface causing the gold plating to flake off heavily.

Standard items processing time : 6-9 business days.

For international orders, please refer to the shipping methods listed at checkout.

Returns

We offer free returns within 14 days of delivery, no question asked. Item must be returned unworn, undamaged and unused with their original packaging. For your protection your return should be shipped back insured.

Magal reserves the right to determine if the returned item is in sellable condition. 

Simply contact us via e-mail at : info@magaljewelry.com to receive your free return label. 

Please note that we do not accept returns / exchange on :

• Personalized / engraved items. (Initials single or multiple, engraved charms or plate)
• Custom lengths, colors or style that we are not offering on www.magaljewelry.com 
• We do not accept return / exchange on items purchased on sale/ with coupon code

*For international return a fee may apply. Please note that we are not responsible for customs duties & import taxes that may incur during shipping or returns. (this applies to orders outside of the US and Canada.)

 **For your protection your return should always be shipped insured and include a copy of your receipt.

Please note that shipping costs are not refundable and Magal is not responsible for shipping / returns lost in mail.

Repairs

We offer free repairs on items within 14 days of delivery. If it has been more than 14 days, please contact us at info@magaljewelry.com to receive the applicable rates for repair.

Doesn't fit? No worries, we'll resize your ring free of charge! Just contact our support within 14 days and we will guide you through.

*Available only a single time per item.

** We do not accept returns on resized items.

*** Applies to rings only.

Please note that we can't resize 18k Gold Vermeil Plated Items, it would already ruin the outer plating surface causing the gold plating to flake off heavily.